This information is for the return of new, unused parts or core returns only.  For warranty returns please see the submitting items for warranty page.

Please review the full  IDParts Return Policy before requesting a return. 

Returns for refunds should be delivered to us within 30 days of the original order date to ensure we are able to process a refund.  We are unable to process any refunds on orders more than 45 days old, regardless of the date you ship your return.

Orders may be returned up to 90 days after original order date for store credit only. Orders over 90 days old cannot be returned for refund or credit.

You obtain an RMA (returned merchandise authorization) number before making any return. It is not possible to identify a return without an RMA number and items returned without RMA numbers attached will be refused.

There are two ways to request an RMA.

  • Online on the 'My Orders' page under 'My Account' click the button for 'Request Return'
  • Emailing sales@idparts.com with your order number and reason for the return

Please do not ship items back to us without an RMA number.  No returns can be accepted without an RMA number. Any orders returned without an RMA will be refused or discarded and will not be processed.

Please read our full return policy at IDParts Return Policy